Refund Policy
Last updated · August 16, 2026
Digital Goods
All products sold on Narcan.vip are digital goods that are delivered instantly after purchase. Because of the immediate nature of delivery, purchases are generally non-refundable once the product has been delivered to you.
Replacement Guarantee
If a product you purchase turns out to be defective, invalid, or does not function as described, we will provide a replacement free of charge. To request a replacement, contact us within 24 hours of delivery through our support channels and include your order details and a description of the issue.
Replacement decisions are made at our discretion based on the information you provide. We will not replace products that have been misused, expired due to third-party action, or where an attempt at fraud or abuse is detected.
How to Request Help
The fastest way to get help with an order is through our support channels. Please have your order details ready so we can locate your purchase and resolve the issue as quickly as possible.
Chargebacks and Disputes
Filing a chargeback or payment dispute without first contacting us may result in the suspension of your account and the termination of access to purchased products. If you believe there is an issue with your order, please contact us before opening a dispute so we can make it right.
Changes to This Policy
We may update this Refund Policy from time to time. Changes will be posted on this page with the date of the last update, and continued use of the Service after changes take effect constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Refund Policy, you can reach us through our support channels.